About the Company
Motion Beds
Direct is the first UK website dedicated
solely to Motion Beds.
We have been running a very successful Recliner company for
many years www.reclinersdirect.co.uk
and due to high demand and customer our feedback we are proud
to introduce our new motion bed website. www.motionbedsdirect.co.uk
We
are a very fast-growing family run company based in
Preston, in the Northwest of England. We are an Internet
Only company, enabling us to offer world class motion
beds at affordable prices. Motion Beds Direct offer
an extensive online collection of world
class MOTION/ELECTRIC, MASSAGING AND LIFT
BEDS from a variety of suppliers and manufactured
to the highest standard, featuring THE most
comprehensive warranties in the industry.
Our Mission
Our
mission at Motion Beds Direct is to provide the finest
quality Motion Beds at the lowest possible
prices. We have a wide range of Motion beds in
a variety of styles and sizes, all with fast track delivery.
If the item you are looking for is not in stock we
can order it for you if it is available. Delivery on
items ordered will take from 4 to
6 weeks.
We
have also eliminated overheads and sales commission, enabling
us to sell to you at the best possible prices.
Most importantly we are able to control the quality
of the product delivered to your home; a piece that
is guaranteed for years.
Conditions
The
warranty shall extend to the original purchaser for the
life of the warranty. The warranty shall cover use in the
purchaser's home. The warranty cannot be transferred.
Warranty
Claims
can be made directly to Motion Beds Direct. The warranty
period on the electric mechanism is 12 month and mattress
warranties vary depending upon manufacturer. The warranty
covers any part or parts of the product found to be defective
in material or workmanship.
If
it should become necessary to return the product to the
factory for repairs, the cost of packing and shipping to and
from the factory is not covered in the warranty.
Most repairs can be made in your home. Evidence of
original ownership such as a sales invoice or other
document will be required.
The
warranty shall not apply to any condition or defect resulting
from misuseage, negligence, alterations, fire
or accident.
Delivery
Motion Beds
Direct offer a FREE nationwide delivery service
for all our beds (Setup NOT included) Conditions Apply.
Email:
motionbedsdirect@blueyonder.co.uk
As part of our unrivalled customer care package
we also offer in-house setup (recommended) starting at £35
for areas within Lancashire. For orders
outside Lancashire please contact
us with your postcode before placing your order as
prices will vary depending on where you live.
Setup is
available in most areas of the UK Mainland.
In-House
Setup Includes:
Setup in a room of your choice
Demonstration
We will fill out the warranty for you
We will remove all packaging
Deliveries to Scotland are £45
We
can usually deliver your motion bed within 7-21 days of
you placing your order. However please note that special
ordertake from 2 to 4 weeks for delivery as
these recliners are made to order. Additional delivery
charges may apply if you live in a remote area,
and you may be limited to a specific delivery schedule.
Payment
We
accept Debit cards, Visa
Debit and Visa Card over the
telephone and also personal and certified cheques, bankers
draft and cash. Please be aware that if you
pay by cheque, we will not proceed with your order until
your cheque has cleared.
There
is no charge if your purchase is made using
a Debit card, Maestro card, Switch
card or Visa Debit
*Please Note:
For Credit cards there is a 2.8% charge.
For Commercial cards the charge is 3.4%
Returns Policy
In the unlikely event goods arrive damaged or parts
missing, you must notify Motion
Beds Direct within 24 hours of delivery.
It is the responsibility
of the customer to pay for and arrange for the return of the goods.
The recliners
must be returned in the original packaging and in unused
condition.
All monies relating to the returned goods will be refunded
within 28 days of receipt of the goods by us by the same method of payment used to purchase the products,
provided that they are in the '' Same '' condition that they were in at the
time of delivery.
If no notification by email or
in writing has been received
by Motion Beds Direct within 7 days of delivery,
you shall be deemed to have accepted the goods.
Motion Beds Direct takes great
care to make sure all its information and detail is correct
on our web site. However if you are dissatisfied with your
purchase for any reason you may, within 7 (working)
days after the date of delivery of said item contact
our customer
services department by email that you would like
to return the goods, subject
to the following exceptions.
- All orders that have been 'specially made to order' can
only be cancelled within 48 hours of the order being accepted by us.
- All goods are returned
in the same original packaging and in unused
condition.
- Due to us delivering
FREE of charge, the buyer will have to cover
the carriage when returning
any products. (Exemptions apply, contact
us for details).
- Depending on
the reason for returning the product a 10% re-stocking
fee may apply (to
a maximum of £50).
If
you have any specific questions about our returns policy, please
contact us.
Cancellation Policy
Motion Beds Direct will
accept cancellations if you contact us before your
Motion Bed has been dispatched (and
if it is NOT a Special Order).
After such time it will be at the sole discretion of Motion
Beds Direct as to the final determination of your order.
A cancellation or re-stocking fee may result.
If you have any special requests or questions please feel
free to contact us
at
motionbedsdirect@blueyonder.co.uk
